How Does Exterior Pro Exceed Our Clients’ Expectations?

We Owe It All to Our Fine-Tuned Process

Exterior Pro owner Josh has a quarter of a century’s worth of experience. In that time he has learned what works and what doesn’t. But regardless of whether our team is inspecting, installing, maintaining or repairing roofing, siding, windows, doors or gutters – or providing exterior remodeling or storm damage services – our commitment to first-rate customer service always remains the same. Any homeowner or business owner can expect the proven Exterior Pro process every time they engage our services!

Exterior Pro

Quick Estimates

We know you’re eager to get your roofing or other exterior renovation project underway – right away. Our expert contractors are usually able to provide their estimates on the spot. But even if your unique project requires lengthy and careful consideration, you can rest assured we’ll deliver our estimate within 72 hours of our on-site visit.

Prompt and Courteous Service

We understand that your time is just as valuable as our own. That’s why we will always be on time for your project, and that’s why we’ll do everything humanly possible to conform to your timeframe. And we’re easy to get a hold of. If we can’t take your call, you can rest assured we’ll return your message that very day.

Fast Work

The Exterior Pro team always endeavors to complete our clients’ projects as quickly as possible – without sacrificing the high-quality workmanship we’re famous for throughout Central Minnesota. Most jobs take one to two days, but you’ll have a solid timeline as soon as you’ve signed on with us.

Short Wait

Once you’ve entrusted your home or place of work to Exterior Pro, we’ll begin your project the instant our schedule allows. Our clients typically wait less than a few weeks before we set to work on their properties!

insurance claim process

Insurance Claim Process with Exterior Pro

At Exterior Pro, we understand that navigating the insurance claim process can be daunting, especially when dealing with the aftermath of a storm. That’s why we’ve put together this in-depth guide to walk you through each step of the process, ensuring that you’re well-informed and confident in your decisions. Let’s dive in.

The Storm’s Aftermath: The Catalyst for Action

It all begins with an unforeseen event: a storm. Nature’s fury can be unpredictable, causing damage to homes and properties. Once the storm subsides, homeowners are often left with the task of assessing the damage and determining the next steps. It’s essential to remember that safety comes first. Before anything else, ensure that you and your family are safe and that any immediate hazards are addressed.

Initial Response: The Calm After the Storm

In the 1-2 days following the storm, it’s crucial to take a moment to assess the situation. This is the time to document any visible damage, take photographs, and make a list of affected areas. This documentation will be invaluable when filing your insurance claim.

Taking Action: Filing Your Insurance Claim

Once you’ve gathered all necessary information, it’s time to file your insurance claim. Contact your insurance provider and provide them with the details of the damage. They will guide you through their specific claim process and let you know what to expect next.

Partnering with the Experts: Hiring Exterior Pro

After filing your claim, it’s time to bring in the professionals. At Exterior Pro, we pride ourselves on our expertise and commitment to our clients. By hiring us, you’re ensuring that your home is in the hands of experienced professionals who will advocate for your best interests.

Scheduling the Inspection: Collaboration for Accuracy

The next step involves scheduling an inspection with both Exterior Pro and your insurance adviser. This collaborative approach ensures that all parties are on the same page and that every detail is considered. Our team will meticulously inspect the damage, cross-referencing with the adjuster’s summary to ensure nothing is overlooked.

Review and Confirmation: Ensuring Comprehensive Coverage

After the inspection, our team at Exterior Pro will sit down with you to go over the adjuster’s summary. We’ll discuss any discrepancies and ensure that all damages are accounted for. Our goal is to guarantee that you receive the coverage you deserve.

Initiating the Repair: The Beginning of Restoration

Once everything is in order, you’ll receive your Actual Cash Value (ACV) check. This payment allows us to begin the replacement work on your home. With Exterior Pro at the helm, you can rest assured that your property will be restored to its former glory, if not better.

Finalizing the Process: Billing and Depreciation

After the replacement work is completed, Exterior Pro will send the bill to your insurance company. This process can take anywhere from 2-8 weeks. Following this, the depreciation value is released, and the mortgage company conducts a final inspection. This phase ensures that all work is up to standard and that all financial aspects are settled.

Concluding the Journey: Final Payment to Exterior Pro

With all inspections and financial matters addressed, the final step is for the homeowner to make the last payment to Exterior Pro. This marks the end of the insurance claim process, with your home restored and all parties satisfied.

Please note that the timeframes mentioned above are estimates. The actual duration can vary based on individual circumstances, the extent of damage, and other factors. For more detailed information tailored to your specific situation, please reach out to us at info@myexteriorpro.com.

At Exterior Pro, we’re more than just a service provider; we’re your partner in navigating the complexities of the insurance claim process. Our commitment is to ensure that you’re informed, supported, and satisfied every step of the way.

Visit our testimonials page to see what our recent clients are saying!